Terms and Conditions

Last update: January 17, 2019

2017 Deposited Copyright

In order to avoid that, as it has unfortunately happened, third parties use our code for an inappropriate commercial use, claiming their title, in mid-2017 we have rewritten and deposited the source code of our Module in its two versions (Prestashop 1.5 / 1.6 and Prestashop 1.7), in order to ensure greater protection for our and your rights. We are at your disposal for any further clarification.

Price and Invoice

The indicated price refers to the assignment of the license to use our modules distribuited under Copylefted Software License, or for the others "Service Packs". Please provide all the necessary tax information for the Invoice, with particular reference to: First Name and Surname or Company Name, VAT ID and Tax Residency Address.

Support Conditions

We guarantee support by email exclusively for eventual problems of installation and configuration of our module in a single website. for the installation, configuration and/or possible direct uninstallation of the module by one of our technicians it will be necessary to purchase one of the "Install and Configuration" packages. The support service does not cover any problems that arose after our first intervention, for whatever reason, any problems arising from update, downgrade or backup restore or modifcation of the files of the prestashop version or of the website in general or problems arising from conflicts with other modules already existing or subsequently installed, as it does not cover sites other than the first one, sites with multisites configuration and/or problem related to the redirect 301. In these last case it will be necessary to reacquire for each site the specific "Support Service Additional WebSite" to receive assistance regarding issues related to the installation and configuration of our module and to receive an evaluation of the cost of our direct intervention for the resolution of all other cases/problems encountered and/or reported.
Our module (except for impediments due to setting permissions of files provided by your server configuration) automatically rewrites the structures of the various root urls in the "Traffic and SEO" section of prestashop according to the optimal logic for SEO. You are free to announce them at your pleasure but in this case we do not guarantee its perfect functioning and we disclaim any responsibility, support and return of the amount paid. The packages offered do not include the Redirect 301 of old urls to new ones without ids, the correction/modification of the urls entered manually, in other modules, banners, sliders, etc and, again, the elimination/arrangement of any duplicate urls (categories and products) that our module is limited to report, in " Configuration ", so that the customer can autonomously provide for their elimination / arrangement. The foregoing can be contracted separately, subject to a special offer, at the request of the client. The "Redirect 301" package and the "Module + Support + Redirect 301" package include the provision of an illustrated manual in .pdf format containing the code and the related instructions for the implementation of a redirect 301 using the .htaccess file. Others types of redirect 301 can be separately contracted, at the request of the customer, after a specifc offer. Our support service will not cover issues that arise from conflict with other modules already installed or later installed, conflicts with theme files different than the default theme, or changes made to files of the default theme or the commercial theme used, loss of data, etc, except for the payment of a specially agreed sum and the sum paid for the "non-exclusive sale of copyright and the acquisition of the license for use" will not be refunded. We reply within max 24 hh (except for vacancies or closures of the agency in progress), on business days.
Can't wait 24hh? Ask for a "Priority Check" now!
Buy the service "Priority Check Service" and send our Support Form with all requested data and details of the your problem, specifying in the appropriate field that it is a "Priority Check Service" . Our technicians will analyze your problem within a maximum of 4 hours (If you have to wait more than 4 hours for a first answer, we will refund the surcharge!)
Service available 24 hours a day, 7 days a week.
All the data required in the Request Support Forms are essential to the provision of the technical support service. Without them, it will not be possible to provide the service and not for our own fault. Therefore, the refund of the amount paid will not be considered. The perfect functionality of our modules is guaranteed by the on-line demos featured on this page.

Prestashop Version

Our module is optimized for Prestashop 1.5.6 and sup. - 1.6.x - 1.7.0.x - 1.7.1.x - 1.7.2.x - 1.7.3.x - 1.7.4.x and 1.7.5.x. The perfect functionality of our modules, for all versions of Prestashop (1.5.x, 1.6.x and 1.7.x), is GUARANTEED and evincible through ours DEMO ON-LINE. For any questions or clarification, please contact us at the following email address: info@psitsolution.com.

Security Backup

We recommend always to back up your website before proceeding to installing or uninstalling the Module.

Secure Payments

PayPal secure payment garantee. We accept payments via credit cards or paypal accounts, all through secure PayPal servers.

Turkish buyers or who do not want/can use Paypal or Credit Card on Paypal Server for their payments, can contact us at info@psitsolution.com. We will give you directions to make the payment and receive our service and our modules.

Responsibility

Software distributed under Copylefted Software License.

We decline all responsibility in case of any problem arising from the breach of these instructions and is not provided free assistance or advice problems resolution.

IMPORTANT NOTE: PS IT Solution sell the right of use of yours Modules and the related services.
The modules PS IT Clean Urls, in the version for Prestashop 1.5 / 1.6 and Prestashop 1.7, are sent FOR FREE, automatically and immediately to all who request one of the three packages of Services offered (Basic Service or Installation and Configuration Packs. Ours modules can be REUSED UNLIMITED in own or third-party Prestashop stores. In fact, unlike most similar modules in the market, sold with a single license (buy one module per site), PS IT Solution offers each module under Copylefted Software License. Therefore, buying just one time one of our services package, you will have the right to reuse countless times the two versions of modules received, respecting the rules of said License, with the only bind of not modifying our Copyright and the link to our Support Service.
The perfect functionality of our modules, for all versions of Prestashop (1.5.x, 1.6.x and 1.7.x), is GUARANTEED and evincible through ours DEMO ON-LINE.
As specified on the distribution page, our module allows you to set slugs of duplicated subcategories, even without ID, although this is not recommended for SEO optimization. “The duplication of the urls of the sub-categories in the absence of id, in addition to being discouraged for SEO optimization, is a considerable forcing. In these duplicate categories, in different themes from the default one, there may be problems with correct functionality of filtering and sorting. We therefore advise against duplication and decline any liability and support, as well as recrimination, for this matter.“
If unavoidable, we are at your disposal and we offer all our support and the necessary advice.
For any questions or clarification, please contact us at the following email address: info@psitsolution.com.

Free Updates

All customers who purchase "PS IT Clean Urls" module have the right to request for free the sending of our latest version of our modules or a 10% discount for the Installation and Configuration of the new version of our module on a single Website (for more websiste, please, contact us). N.B. Customers who bought the module at an offer price of less than 10 euros are not entitled to free update.
Updates do not include the Support Service or the Installation and configuration service. For mor info, please, see the point "Support Conditions".

To keep up-to-date with news and updates, simply subscribe to our NEWSLETTER.
To receive the update, simply contact us at info@psitsolution.com and request the latest update of our PS IT Clean Urls modules, taking care to indicate the Transaction Paypal ID related to the purchase of the service.

Terms and Conditions for the provision of the "Prestashop Check" extra service

Afetr purchasing the "Prestashop Check" service and sending all the requested data with the appropriate Support Request Form, our technicians will evaluate the problems reported on your prestashop site, in the 24-hour deadline from receipt of the Support Request Form. To have an intervention within the maximum time limit of 4 hours from your request it is necessary to purchase the service "Priority", to which apply the same terms and conditions described in the present paragraph.
The beginning of the operation will be notified by an email replying to your request. After the check you will receive a report on the possible causes of the problem/problems and an offer for our direct technical intervention for his/their resolution, which you will be free to evaluate and accept, only if you consider it opportune. The service does not foresee a priori our direct intervention for the resolution or the provision of the technical and procedural indications necessary for its/their resolution. A direct intervention or the sending of technical and procedural indications for the resolution will only take place upon acceptance of our relative economic offer. You will therefore be free, once we have communicated the causes of the problem, to entrust the intervention directly to any other technician.